Discussion topic: IP location issue

This message was authored by: danbo646 · ‎02 Jul 2024

I went to Belgium a month ago and it still thinks im out of the country. Some apps or websites think im not in the Uk and wont allow me to logon. I have tried to reset my network sertings but it dodnt seem to do anything. It says contact my ISP to resolve the issue.

This message was authored by: TimmyBGood · ‎02 Jul 2024

@danbo646

Which device 'thinks im out of the country'?

As your home broadband didn't travel with you, the ISP isn't relevant.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: danbo646 · ‎03 Jul 2024

Sorry, the device was my iphone.

This message was authored by: Chrisee · ‎03 Jul 2024

@danbo646 it is unlikely that your issue has anything to do with the IP address Sky assign to your broadband connection but you can check by going here https://nordvpn.com/what-is-my-ip/

I would check the location services settings on the iphone which are quite complcated see here

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: danbo646 · ‎03 Jul 2024

Thanks very much, I will take a look.

Discussion topic: IP location issue

IP location issue

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