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Discussion topic: IP address

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Avatar for colinp3
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This message was authored by: colinp3

Message posted on ‎04 Mar 2026 02:12 PM

IP address

My new Sky router is not reporting an ip address to my internet phone and subsequently I have no internet phone !

 

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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎04 Mar 2026 04:26 PM

Re: IP address

@colinp3 Is this a sky Talk landline you are asking about as the phone or something else?

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎04 Mar 2026 06:58 PM

Re: IP address

Posted by a Superuser, not a Sky employee. Find out more

@colinp3 any devicecthst requests an IP address should be given one by the DHCPmserver in the hub. Check the network set up on the phone that it is set to get an address from the hub rather than set to use a fixed address etc.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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