INTERNET DOWN - WHITE LIGHT ON ROUTER, HUB CHECKS ONLINE NORMAL

[EWFKEFMEKFERM]

HELP - NO INTERNET SINCE LAST NIGHT

DONE THE CHECKS ON SKY - FINE, RESET ROUTER AND WHITE LIGHT BACK ON - NO INTERNET

[Chrisee]

@EWFKEFMEKFERM powering down your hub forcat least an hour should clear the fault.

Posting in block capitals is considered shouting and as you are asking other customers for help is quite rude.

[EWFKEFMEKFERM]

Ok. Thanks for that. Can you offer anything constructive or are you just giving me online etiquette advice? 

[Chrisee]

@EWFKEFMEKFERM try reading my post I told you what do in quite short words so you should be able to understand it.

[TimmyBGood]

@EWFKEFMEKFERM 

If a Hub reset doesn't change the situation then the assumption would be there's a fault in the external circuit to the address which needs logging with Sky for investigation by Openreach (the latter of which realistically isn't going to happen until Tuesday at the earliest)

[EWFKEFMEKFERM]

ok thank you. how annoying i only have sky stream.

[EWFKEFMEKFERM]

yes that hasn't worked either i did that before posting.

[EWFKEFMEKFERM]

thanks for the comments.