Discussion topic: I would like to speak to a human being

This message was authored by: Lottie19 · ‎27 Aug 2023

I need my router username and password, it is not on my sky hub

This message was authored by: GD1 · ‎27 Aug 2023

@Lottie19 No one at Sky would know this either. Are you sure the label isn't underneath the hub?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎27 Aug 2023

@Lottie19

To access Hub settings, the username is admin and the password is either sky or the wireless key from the printed label.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: I would like to speak to a human being

I would like to speak to a human being

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