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Discussion topic: I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

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This message was authored by: RobWeth

I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

 

A hundred times I go through the sign up for TV and Broadband and just keep getting "

Sorry, we're having technical difficulties"

 

For goodness sake!

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Avatar for RobWeth
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This message was authored by: RobWeth

Re: I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

Is there no sales telephone number?  Really?

This message was authored by: Chrisee

Re: I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

Posted by a Superuser, not a Sky employee. Find out more

@RobWeth of course there is a phone number at the bottom of the page therecis a contact us link which will give up a number if you click through a few screens. The forum software prevents us posting phone numbers if searching online all Skype numbers start 03 and all lead to the same IVR system.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for RobWeth
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This message was authored by: RobWeth

Re: I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

Except there isn't?!?

Click through all you like, but try and find a sales contact and good luck!

 

Contacting Sky | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by: icesteelman

Re: I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

Hello @RobWeth 

 

I had an issue and had a similar problem finding a customer support phone number.

 

After much searching I came across phone number "0333 759 3266" but even then I had to navigate loads of options designed to fob you off to online support. I gave pretty random answers and finally got through to a real person. Not sure if they can help with sales but they did resolve my technical issue for me at the first attempt.

 

Good luck !

This message was authored by: RC2023

Re: I want to sign up to sky tv and broadband but the website keeps erroring out. Give me a human!

It's almost like they don't want customers what with the useless and incredibly frustrating virtual assistant & the phone I'vr system 

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