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Discussion topic: I want to change from virgin to sky will they help with my cancellation cost

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This message was authored by James13788 This message was authored by: James13788

I want to change from virgin to sky will they help with my cancellation cost

I want to change from virgin to sky will they help with my cancellation cost


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: I want to change from virgin to sky will they help with my cancellation cost

Posted by a Superuser, not a Sky employee. Find out more

@James13788  See here https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: I want to change from virgin to sky will they help with my cancellation cost

Posted by a Superuser, not a Sky employee. Find out more

@James13788  See here https://www.sky.com/help/articles/switching-credit-offer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I want to change from virgin to sky will they help with my cancellation cost

Posted by a Superuser, not a Sky employee. Find out more

@James13788 

 

Top tip is not to cancel Virgin until Sky broadband is in place and working (or get Sky in before the Virgin contract ends). Reactivating a connection to Openreach infrastructure in a property historically served by Virgin coaxial cable is not necessarily straightforward, and we've seen multiple posts from users who have been caught out by this.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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