25 Sep 2022 10:25 AM
I want to change from virgin to sky will they help with my cancellation cost
25 Sep 2022 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more@James13788 See here https://www.sky.com/help/articles/switching-credit-offer
25 Sep 2022 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more@James13788 See here https://www.sky.com/help/articles/switching-credit-offer
25 Sep 2022 11:25 AM - last edited: 25 Sep 2022 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more
Top tip is not to cancel Virgin until Sky broadband is in place and working (or get Sky in before the Virgin contract ends). Reactivating a connection to Openreach infrastructure in a property historically served by Virgin coaxial cable is not necessarily straightforward, and we've seen multiple posts from users who have been caught out by this.
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