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Discussion topic: I’ve got the new broadband and it’s worse that before. Why?

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This message was authored by Rhbamf This message was authored by: Rhbamf

I’ve got the new broadband and it’s worse that before. Why?

We upgraded to the new full fibre after having a few problems with the wifi. We were told it would be all singing, all dancing and would notice the difference but it's probably worse than before. Rarely going above 45. 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: I’ve got the new broadband and it’s worse that before. Why?

Posted by a Superuser, not a Sky employee. Find out more

@Rhbamf 

Sky cant account for poor WiFi conditions within your home when they provide the ultrafast service. When gaming you should be using an ethernet cable & if you are wanting to take advantage of the high speeds over WiFi you'd be best off purchasing a 3rd party mesh solution.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Rhbamf
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This message was authored by Rhbamf This message was authored by: Rhbamf

Re: I’ve got the new broadband and it’s worse that before. Why?

What 3rd party mesh options do you advice? 

This message was authored by Chrisee This message was authored by: Chrisee

Re: I’ve got the new broadband and it’s worse that before. Why?

Posted by a Superuser, not a Sky employee. Find out more

@Rhbamf each household is different and no onecsystem fits everyone. It depends on what you use your connection for. So in a home with multiple users some of whom are keen gamers buying an Asus router and mesh satellites would be sensible but pricy option. Alternatively if your usage needs are less demanding say with 2 users playing a few casual games and streaming video my own set up of 3 Deco units running in access point mode behind a Sky hub cost me under £100 but gives me 200Mb/s in every room of a three level home. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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