I have been sent the wrong broadband router

[Raksahna_Ahmed]

I currently own a sky q hub and have been sent a new router as it will need to be replaced due to it being discontinued. To replace the q hub, a sky max hub has been sent, although I did not request this. After reading online, it seems that the some other sky q equipment does not work well with the sky max hub. Would it be possible to be sent a sky broadband hub instead?

[TimmyBGood]

---

@Raksahna_Ahmed wrote:
Would it be possible to be sent a sky broadband hub instead?

---

That cannot be requested through this forum.

[JimM1]

@Raksahna_Ahmed You need to call sky, but yes you are correct, the Sky Broadband Hub is way better when you have sky Q in the mix!