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Discussion topic: I have a engineer visit on 8th feb

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This message was authored by: Sandhya1

Message posted on ‎30 Jan 2024 04:17 PM

I have a engineer visit on 8th feb

I have a engineer visit on 8th of February for broadband, can it be early because I am working and would need Wi-Fi 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎30 Jan 2024 04:21 PM

Re: I have a engineer visit on 8th feb

Posted by a Superuser, not a Sky employee. Find out more

@Sandhya1 

You’re not talking to Sky Customer Services here. This is a customer based forum where customers try to help other customers.

 

You may be given a time frame the day before or day of your appointment. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: TimmyBGood

Message posted on ‎30 Jan 2024 04:26 PM - last edited: ‎30 Jan 2024 04:27 PM

Re: I have a engineer visit on 8th feb

Posted by a Superuser, not a Sky employee. Find out more
@Sandhya1 wrote:

 can it be early because I am working and would need Wi-Fi 

Typically not, because that's usually a timeframe set by Openreach rather than from an ISP.  Using broadband to work from home doesn't bring any priority in its provision or maintenance.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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