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Discussion topic: I have a WiFi issue

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Curtis121989
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This message was authored by Curtis121989 This message was authored by: Curtis121989

I have a WiFi issue

‎04 Nov 2024 09:43 PM

I keep getting kicked out of a game playing on PlayStation 4, and I believe this is due to poor connection, or speeds. It is connected via LAN cable, and having just tested it is currently sitting at 53 Mbps (download) and 7.2Mbps (upload) which is absolutely awful. 

Can you advise on what can be done. 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: I have a WiFi issue

‎11 Nov 2024 10:59 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Curtis121989 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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