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Discussion topic: Full fibre issues

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Claire191
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This message was authored by Claire191 This message was authored by: Claire191

Full fibre issues

‎05 Nov 2024 12:38 PM

Hi there

ive just upgraded to full fibre.

im having issues in the speed and latency.

its worse than what I had and need to change it back or understand what the issues are.

 

i work from home and my work calls are now all robotic and i can not follow a conversation at all today. I have done a speed test and it's around 90. Latency 7ms. 

 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Full fibre issues

‎11 Nov 2024 11:01 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Claire191 

The speed figure & latency figure it very good

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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