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Discussion topic: I don't want a discussion, I want to speak to someone?

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This message was authored by: Shenaling

I don't want a discussion, I want to speak to someone?

Upgraded broadband is terrible. It's affecting my work and entertainment.  It's installed in an area I didn't want and I need a customer service person to speak with to sort this out!

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This message was authored by: Daniel0210

Re: I don't want a discussion, I want to speak to someone?

Posted by a Superuser, not a Sky employee. Find out more

@Shenaling 

Then you'll need to contact Sky.

l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: peter-marlow+1966

Re: I don't want a discussion, I want to speak to someone?

Posted by a Superuser, not a Sky employee. Find out more

You are not talking to sky on here we are all fellow customers on here you need to call sky about your issues 

P c marlow
This message was authored by: JimM1

Re: I don't want a discussion, I want to speak to someone?

@Shenaling The position that it is installed in, can you not relocate the hub to where you wish it to be by using a longer cable if that is what is needed! If a Fibre upgrade then a longer Ethernet cable to do as needed!

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