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Discussion topic: I don't have an option in Mysky app to change password for wifi. Am I missing something.

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This message was authored by: SIRFLASHARD

I don't have an option in Mysky app to change password for wifi. Am I missing something.

Sky broadband up and running using the passkey on the hub.

I want to change the passkey to something shorter but my MySky app has no options that I can find for changing the wifi password.

Sky help topics mention the following route on the app,    product settings/Sky Hub/Wifi settings/Change password but I don't have a wifi settings option available.  Am I missing something ?

 

Dan 

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This message was authored by: Highlinder

Re: I don't have an option in Mysky app to change password for wifi. Am I missing something.

Posted by a Superuser, not a Sky employee. Find out more

@SIRFLASHARD  Is it the white router that you have from Sky?

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This message was authored by: SIRFLASHARD

Re: I don't have an option in Mysky app to change password for wifi. Am I missing something.

Yes it is the white one 

This message was authored by: Chrisee

Re: I don't have an option in Mysky app to change password for wifi. Am I missing something.

Posted by a Superuser, not a Sky employee. Find out more

@SIRFLASHARD Sky recommends that you sign out and close the app and then restart it and sign in from scratch.  If you still do not havexa section in product options for the Sky Max hub you need to call them. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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