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Discussion topic: Pixelating on all streaming apps

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This message was authored by: A88

Pixelating on all streaming apps

Only today but we are getting pixelation on anything we stream, through Prime and ITVX 

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This message was authored by: Chrisee

Re: Pixelating on all streaming apps

Posted by a Superuser, not a Sky employee. Find out more

@A88 if the device you are using for streaming is using WiFi to connect to your hub the issue will be either poorcwifi signal strength or wifi interference. The latter iis a common issues in summercas with doors and windows open wifi signals travel further so interference from neighbour's networks increases. 

Reboot youbhub as that will make it search for the best wifi channel to use which msy nelp. Also think about improvingvtgecwifi signal in your home by making sure both the hub and the streaming device are out in the open so nothing isblocking the signal.. Firesticks are a particukar issuexas they are often hidden behind a TV which blocks a lot of the signal. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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