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Discussion topic: I didn't receive the package

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This message was authored by: Thilima

I didn't receive the package

It's been days since I signed up with you, and I still can't use my fiber internet.

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This message was authored by: GD1

Re: I didn't receive the package

Posted by a Superuser, not a Sky employee. Find out more

@Thilima  A broadband installation takes a minimum of 10 workimg days from placing the order, you should have received emails or a text giving you a go live date, it won't be done within a few short days.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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