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Discussion topic: I didn't receive the package
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This message was authored by: Thilima
Message posted on 18 Sep 2025 09:43 AM
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I didn't receive the package
It's been days since I signed up with you, and I still can't use my fiber internet.
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 18 Sep 2025 09:51 AM
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Re: I didn't receive the package
@Thilima A broadband installation takes a minimum of 10 workimg days from placing the order, you should have received emails or a text giving you a go live date, it won't be done within a few short days.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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