0

Discussion topic: I attempted to connect a WiFi security camera.but it only works on 2 .4 ghz , my router

Reply
This message was authored by alb1946 This message was authored by: alb1946

I attempted to connect a WiFi security camera.but it only works on 2 .4 ghz , my router

Iv tried to connect a WiFi camera to my router It only works on 2.4 ghz.router is operating on 5 ghz How do I alter the setting as it won't even find my router Iv returned it.but would like to connect another camera so we could have the front of the house secured by WiFi to a mobile phone
Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: I attempted to connect a WiFi security camera.but it only works on 2 .4 ghz , my router

Posted by a Superuser, not a Sky employee. Find out more

@alb1946 unless you have made some alterations to your Sky hub operates on both 2.4GHz and 5GHz but some cameras have primitive wifi chips and cannot connect to dual band SSID they and most modern routers offer by default. You will need to split the two bands and then connect your cameras to thec2.4GHz SSID. See Split Sky WiFi bands

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
alb1946
Topic Author
This message was authored by alb1946 This message was authored by: alb1946

Re: I attempted to connect a WiFi security camera.but it only works on 2 .4 ghz , my router

Thanks chrisee

The tracking camera us only connected to 2.4 ghz,won't connect if connected to 5 ghz

Iv already been to router settings and can see where the connections are split between devices

The camera are not cheap ao returned to amazon  until I know which bandwidths than can be used

Getting good WiFi at the moment so don't want to upset other recommended settings 

Most camera are made in China and not upto speed with UK settings on sky

So will look for one with a 5ghz connection

Thanks for the help

This message was authored by jamesn123 This message was authored by: jamesn123

Re: I attempted to connect a WiFi security camera.but it only works on 2 .4 ghz , my router

Posted by a Superuser, not a Sky employee. Find out more

@alb1946 

You'd be unlikely to find a 5ghz WiFi security camera, the whole reason they are 2.4ghz is to ensure they have a long range. 5ghz WiFi does not travel well through walls. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
alb1946
Topic Author
This message was authored by alb1946 This message was authored by: alb1946

Re: I attempted to connect a WiFi security camera.but it only works on 2 .4 ghz , my router

  • Thanks for your reply
  • But I found a dual band Reolink camera on Amazon at the weekend, works fine and no drop off in connection to the router
  • Being dual band it finds the network without hitches with me having to segregate bandwidths to accomodate the camera
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion