Hup issue

[Gobi_sengottaya]

Some times my broadband connection very slowly. I check my sky broadband test same hup issue showing so please how to change my broadband hub?

[Chrisee]

@Gobi_sengottaya while an issue with a hub can slow the connection it is actually pretty rare as these units either work or they dont. If the seervice checker is recording a significant slow down in speeds to the hub then it should offer further help as the issue is normally with the line rather than the hub itself. You can call Sky to ask for help. 

[Gobi_sengottaya]

How replace the hup?

[JimM1]

@Gobi_sengottaya Call sky 150 from your landline or a sky connected mobile, see if your request get's granted!