Discussion topic: Hub
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Message posted on 18 Jun 2025 10:07 PM
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Hub
My hub has been working fine and now the voice light is off and the internet light light flashes orange then goes off then comes back to flashing again. Have checked the sky app and it says it's all fine
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Message posted on 18 Jun 2025 10:17 PM
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Re: Hub
This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start
Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 18 Jun 2025 10:24 PM
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Re: Hub
Tried all of that and still no joy
Message posted on 18 Jun 2025 10:29 PM
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Re: Hub
Then all you can do as per my last line is to phone Sky for help.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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