22 Sep 2022 11:25 AM
Hi , I have problem with active hub . Is Wi-Fi but doesn't show internet . I don't know when coming engineer to fix this
22 Sep 2022 11:30 AM
Posted by a Superuser, not a Sky employee. Find out more
When was your sky broadband activated?
Is the internet light on the hub off or amber?
22 Sep 2022 11:41 AM
Broadband was activated on 19/09/22 and internet light Is off
22 Sep 2022 11:43 AM
Posted by a Superuser, not a Sky employee. Find out more
Has broadband ever worked since the 19th
Have you already reported it to sky?
Does it say any thing in "your orders" on your my sky app?
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