@Chr1571ne using a mobile connection run the tests here No connection or slow WiFi | Sky Help | Sky.com | Sky Help | Sky.com
It takes up to an hour for the test to pick up a dropped line but once it does if you follow through the steps it can book an engineer. Alternstively you can call Sky once their lines open.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
