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This discussion topic has been answered Discussion topic: Hub not functioning

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This message was authored by: Augusyo

Hub not functioning

My internet is not working, on my hub the color is showing normal : white. But there is no WiFi available for me to connect with.

tried to restart the hub several time and nothing works 


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This message was authored by: Mr+Flibbles+86 Answer

Re: Hub not functioning

Posted by a Sky employee

Hi there @Augusyo , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by: Mr+Flibbles+86 Answer

Re: Hub not functioning

Posted by a Sky employee

Hi there @Augusyo , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by: Jo+goode

Re: Hub not functioning

Not really been without the black hub working all night (just solid red) but internet is working on my phone 

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