Discussion topic: Hub not connecting
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Message posted on 10 Feb 2026 11:36 PM
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Hub not connecting
My sky hub is not connecting. We got the internet connection but the hub is going off automatically after a minute.
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Message posted on 10 Feb 2026 11:51 PM - last edited: 10 Feb 2026 11:52 PM
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Re: Hub not connecting
@Surya5 What is it that you see when looking at the sky hub, see the link below and say if anything! Also is this just a new connection from today, or already a working sky Broadband?
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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