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Discussion topic: Hub not arrived

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Avatar for JohnF53
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This message was authored by: JohnF53

Message posted on ‎28 Mar 2025 07:04 AM

Hub not arrived

I have a broadband engineer coming on the 3rd of April to connect us up in our new house but my hub has not even being dispatched yet and now I can't track the order

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎28 Mar 2025 07:06 AM

Re: Hub not arrived

Posted by a Superuser, not a Sky employee. Find out more

@JohnF53 the hubs are dispatched using Royal Mails tracked service to arrive no more than 2 days before activation.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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