Discussion topic: Hub not arrived yet

This message was authored by Djrich24 This message was authored by: Djrich24

Hub not arrived yet

Open reach activated my line on Wednesday 13th March.  However, my hub hasn't arrived yet, it hasn't even been dispatched yet according to my order status.  Not a word from Sky yet, pretty poor service already!!


All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Hub not arrived yet

Posted by a Superuser, not a Sky employee. Find out more



Keep an eye on this forum using preferrably a chrome browser


I've escalated your post via the community chat. This link explains how it works



Keep an eye out for an invite or red and blue chat bubble. When the red/blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Hub not arrived yet

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Djrich24  an invite to chat.


Lisa - Sky Tech Team Expert

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion