Discussion topic: Hub not arrived yet
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Message posted on 16 Mar 2024 12:49 PM
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Hub not arrived yet
Open reach activated my line on Wednesday 13th March. However, my hub hasn't arrived yet, it hasn't even been dispatched yet according to my order status. Not a word from Sky yet, pretty poor service already!!
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Message posted on 16 Mar 2024 12:54 PM
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Re: Hub not arrived yet
Keep an eye on this forum using preferrably a chrome browser
I've escalated your post via the community chat. This link explains how it works
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for an invite or red and blue chat bubble. When the red/blue bubble does appear you have 48 hours to respond or it will be automatically closed.
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 16 Mar 2024 01:56 PM
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Re: Hub not arrived yet
Thanks for escalating this. We’ve sent @Djrich24 an invite to chat.
Lisa - Sky Tech Team Expert
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