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Discussion topic: Hub light on but no WiFi

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Avatar for Colin1231
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This message was authored by: Colin1231

Message posted on ‎24 Sep 2024 03:42 PM

Hub light on but no WiFi

My hub light is on, but on all my devices the network isn't showing up in available Wi-Fi lists.

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Avatar for Wayne144
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This message was authored by: Wayne144

Message posted on ‎24 Sep 2024 03:52 PM

Re: Hub light on but no WiFi

Same here (Darlington) only had Sky broadband for 4 days and already having problems. Not a good sign is it.

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Message posted on ‎24 Sep 2024 04:16 PM

Re: Hub light on but no WiFi

I'm having the same problem network is not available on any devices. I'm also a new Sky customer!
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Superuser
This message was authored by: Chrisee

Message posted on ‎24 Sep 2024 04:41 PM

Re: Hub light on but no WiFi

Posted by a Superuser, not a Sky employee. Find out more

Its has been a common problem today see this thread on how to sort the issue which requires tge Sky Max hub to be factory reset.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Wayne144

Message posted on ‎24 Sep 2024 05:34 PM

Re: Hub light on but no WiFi

I held the WPS button on the side for 10 seconds and the router reset and seems to be working fine now 

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