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Discussion topic: Hub delivery

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Mortimer60
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This message was authored by Mortimer60 This message was authored by: Mortimer60

Hub delivery

‎13 Dec 2022 12:14 AM

I'm a new  sky customer and my hub is meant  to arrive on Friday 

Only problem is old tenants may still be there moving their stuff so what  happens if the hub comes and nobody there to receive it as engineer comming  on tue don't know if it  would be re- delivered in time  so would I have to pay

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Hub delivery

‎13 Dec 2022 07:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mortimer60 the postman should leave a card to enable you to collect the hub but you will be sent a tracking number when the parcel is sent so you may be able to hold the delivery. However given there are post strikes on wednesday and Thursady it is likely to be delayed or Sky may use DPD where you can getvthe delivery held 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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