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Discussion topic: Hub alternative due to non delivery.

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This message was authored by CinderKona This message was authored by: CinderKona

Hub alternative due to non delivery.

Hello,

In light of the fact that my services were activated today but my hub is showing as 'awaiting dispatch' can I use an old SR 203 and configure this to use until my max hub is delivered? I have fttp.

Thanks.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Hub alternative due to non delivery.

Posted by a Superuser, not a Sky employee. Find out more

@CinderKona  Sky are aware of this issue and is working to resolve this as soon as possible.

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CinderKona
Topic Author
This message was authored by CinderKona This message was authored by: CinderKona

Re: Hub alternative due to non delivery.

That's not the question. I have no services at all. I work from home so I'm looking for an alternative, temporary solution.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Hub alternative due to non delivery.

Posted by a Superuser, not a Sky employee. Find out more

@CinderKona  What service was due to get installed today?

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CinderKona
Topic Author
This message was authored by CinderKona This message was authored by: CinderKona

Re: Hub alternative due to non delivery.

Sky max. I also have TV and phone, none of which works as if today, but was ok when BT yesterday.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Hub alternative due to non delivery.

Posted by a Superuser, not a Sky employee. Find out more

@CinderKona  You can use the sr203 do you have an ethernet cable plugged in port 4 of the router and the other end into the ONT? What lights are on the ONT and what are they doing?

 

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