Discussion topic: Hub admin password
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Message posted on 28 Jan 2026 10:20 PM
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Hub admin password
Please can someone tell me how to reset admin password for the hub? I'm trying to use a WiFi blocker I have downloaded but asking me for admin password, it says the default is sky but that's not working? Thanks
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Message posted on 28 Jan 2026 10:32 PM
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Re: Hub admin password
For a black hub try either of these:
Username: admin
Password: sky
or Username: admin
Password - your Sky wifi password that is printed on the back of the hub.
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Message posted on 28 Jan 2026 11:39 PM
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Re: Hub admin password
No luck, thanks anyway. Will try contacting sky tomorrow.
Message posted on 29 Jan 2026 07:19 AM
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Re: Hub admin password
@Nicmc2 See if this helps you better.
Find, change or reset your WiFi password | Sky Help | Sky.com | Sky Help | Sky.com
Message posted on 29 Jan 2026 07:44 AM
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Re: Hub admin password
@Nicmc2 not clear exactly what you are doing but you can reset any black Sky hub by pressing and holding in the reset pin until the power led flashes which takes up to 20 seconds. On the white hubs press and hold in the WPS button until the led flashes green and then release. Once the hub restarts fully it will be on its factory default settings.
The admin password can be edited on the upright black Sky Broadband hubs while it defaults to matching the WiFi password on the label it is a separate field so changing the WiFi password wont change the admin password. You can do the same on the newer white hubs but given most of the customer settings are in the My Sky app and cannot be changed in thecweb interface its pretty pointless.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 29 Jan 2026 08:10 AM - last edited: 29 Jan 2026 09:51 AM
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Re: Hub admin password
@Nicmc2 wrote:
I'm trying to use a WiFi blocker I have downloaded but asking me for admin password
Software should have no need for a Hub password. If you've downloaded something onto a Windows or Apple computer then it's the computer administrator password that's requires.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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