How to order a new microfilter

[Bigken76]

My microfilter has been damaged how do I order a new one 

[cookiemonsteruk]

@Bigken76 

Sky doesn't supply microfilters. You can buy them for a couple of pounds from Argos, Currys etc

[Bigken76]

I've bought a replacement not a sky one but every time I lock my phone and go back on to use it I have to reconnect to the router 

[Chrisee]

@Bigken76 doubt the issue with the phone is down to the line filter if the hub is remaining connected to the line (internet light stays green). Nothing magic in Sky's filters other than the brand name printed on them.

Suggest you check network settings on the phone to trust the connection and to connect automatically. Exactly where you will find thise settings varies by which phone you have.

[TimmyBGood]

@Bigken76 

If you really want a Sky-branded microfilter, they are available on eBay (at a premium).  However as @Chrisee indicates, there's nothing special about the very basic circuitry inside.