How to alter installation date of broadband line

[DINSIE]

How to talk to a person and not a machine that has only 4 answers and one of these is "goodbye" , Nightmare , Hours wasted so far. Any ideas ? Thanks.

[GD1]

@DINSIE  Have you checked your order tracking page https://www.sky.com/help/articles/track-sky-order to see if you can change the appointment?  If nothing shows then you'll need to persist in calling.

[cookiemonsteruk]

@DINSIE 

Call them on 150 from your sky landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3

if asked is this about your mobile say no

when asked do you want to receive a sms say no

They'll  send you one anyways

When asked do you want to hang up and follow the link say no 

You will then be asked about the nature of your enquiry

[DINSIE]

Many thanks. Will recommence  battle tommorow. Roy.

[cookiemonsteruk · Accepted solution]

@DINSIE 

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@DINSIE wrote:

Many thanks. Will recommence  battle tommorow. Roy.

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Just very difficult to navgate the ivr 👍