How do I speak to someone in Uk who doesn’t have a strong accent

[Jen461]

Trying to move all my BT products to sky after having sky tv for over 25years but only managed to speak to someone with a strong accent I couldn't understand. Not good with technology so really need to speak to someone. Help

[GD1]

@Jen461  Your call will be routed to the next available agent no matter where they are based. There is no secret UK number.

[Jen461]

too old to cope with all this technology and too complicated to do it on line. Just want to speak to someone. Looks like I'm staying with BT

[cuke]

To be impartial, just because someone has a 'strong accent' doesn't necessarily mean they aren't in the UK

[C11NFE]

Am on the phone right now and I am really struggling 

[Chrisee]

@C11NFE Sky's main call centres are in Scotland but theybdo use overseas centres at certain times. 

[Rigsby1]

I have been with Sky for 30 years, this year my bill has gone up by 30% and they have started ripping me off big time. Can't get any sense from these people when they keep calling me to renew with them and not cancel.

Bangaloe, South Africa, I've had the lot and none of them will put things in an email to me so that I can review what they are offering.

I'm off to the land of BT/EE and let's see what they are like - at least I've dealt with Uk people with them so far.

[JimM1]

@Rigsby1 BT/EE report to be fully UK based support and nothing oversea's!