How do I obtain a WiFi extender?

[CJP3]

A new Sky customer with Broadband Sky Max hub but need to have a compatible WiFi extender, do Sky sell or rent WiFi extenders, and which one would work best?

[TimmyBGood · Accepted solution]

@CJP3 

If the WiFi Max subscription supplement is on the broadband account, the loan of up to three Max 'pods' is potentially claimable under the 'WiFi Max Guarantee' 

[nick+Mit]

how do you claim the pods? The website says all my devices are connected, which is fine, but we have a blind spot in two rooms where nothing will connect, so it doesnt show up on the devices page

[caesarome]

@nick+Mit 

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

[Daniel0210]

@nick+Mit 

If you already have 'Wi-Fi Max' or now choose to purchase it as an add-on (currently £6 a month), Sky will loan you up to 3 booster pods. Call Sky to arrange the first one. Just dial 150 free from your Sky Talk landline.

Additional pods then require an engineer visit to check your set up,