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Discussion topic: How do I get a sky booster?

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This message was authored by: a7uns

How do I get a sky booster?

Having real issues with signal, done all the usual tests etc and it says they are good, but they definitely are not.

I'm wondering if I need a sky booster to help the issue but can't see how or where I can get one, any ideas?

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This message was authored by: cookiemonsteruk

Re: How do I get a sky booster?

Posted by a Superuser, not a Sky employee. Find out more

@a7uns 

 

You would need to call sky on 150 from your sky landline or

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by: TimmyBGood

Re: How do I get a sky booster?

Posted by a Superuser, not a Sky employee. Find out more

@a7uns 

 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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