How do I get a booster from sky?

[JESSMC]

I have just had a sky rep at my address and I was told I would be able to get 3 free boosters as my address is a new build and horrendous for signal. I work from home so I need the internet to be as good as possible. I have already purchased a booster but I have been having issues. 

[JimM1]

@JESSMC Here is the info below so read it all first!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

[TimmyBGood]

@JESSMC 

Perhaps be aware that neither living in a new build or WFH is relevant, and it would be misleading of a contact centre person to imply they were.

An initial booster is claimable under the terms of the 'Enhanced Wall to Wall WiFi Guarantee' as long as the WiFi Max subscription supplement is on the broadband account, and potentially up to two more fitted during a subsequent installer visit.

[2muchTV]

@JESSMC  Seeing as you  WFH, I would suggest you consider in investing in your own home network kit. 

You don't need to spend a great deal to have a decent network for WFH. This is not to say Sky's WiFi boosters won't meet your needs, but I believe (stand to be corrected) that they are wireless repeaters. A mesh network should be better.

There are many brands to choose from, with many being very easy to set up and use.

A screenshot of my home network shows 52 devices connected. What it does not show are the speeds, which is fast in every room in my 3 storey home

[JimM1]

@2muchTV Going to go with mesh for the pod's as the do say that they are using a hidden backhaul on them, never used and never would!