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Discussion topic: How do I book a sky broadband engineer

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This message was authored by Jess133 This message was authored by: Jess133

How do I book a sky broadband engineer

I need sky broadband and talk engineer, the number is useless.

 

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This message was authored by caesarome This message was authored by: caesarome

Re: How do I book a sky broadband engineer

Posted by a Superuser, not a Sky employee. Find out more

@Jess133 

Do you have a fault, if so try this online test as it might allow you to book an engineer is an external fault is found. You should note that the turnaround for an Openreach engineer is 3-5 working days:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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