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Discussion topic: I only have 3 green lights on my new ONT.

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This message was authored by WilliamMoffatt This message was authored by: WilliamMoffatt

I only have 3 green lights on my new ONT.

The portal light on my ONT is out, I have reset it but it's still the same. Am I getting full use of it without that? It was lit before.
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This message was authored by Doc5907 This message was authored by: Doc5907

Re: I only have 3 green lights on my new ONT.

Posted by a Superuser, not a Sky employee. Find out more

@WilliamMoffatt wrote:
The portal light on my ONT is out, I have reset it but it's still the same. Am I getting full use of it without that? It was lit before.

@WilliamMoffatt 

If your ONT is anything like mine (they do vary slightly) you should have 3 green lights on, POWER, PON and LAN for full functionality.

 

For ref: Lights-on-the-openreach-modem 

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