Discussion topic: House WiFi is down the boosters only have 2 green lights
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Message posted on 03 Sep 2024 02:44 PM
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House WiFi is down the boosters only have 2 green lights
Connected light is off on all 3 boosters in the house?
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Message posted on 03 Sep 2024 03:14 PM
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Re: House WiFi is down the boosters only have 2 green lights
@Stan14 Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
If you have found this solution helpful please tick this as the answer.
Message posted on 03 Sep 2024 04:51 PM
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Re: House WiFi is down the boosters only have 2 green lights
Is your main hub still working fine? If so try rebooting all boosters & your hub.
If that doesnt solve it you may need to re-pair them.
Myself & Others offer our time to help others, please be respectful.
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