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Discussion topic: House WiFi is down the boosters only have 2 green lights

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This message was authored by: Stan14

House WiFi is down the boosters only have 2 green lights

Connected light is off on all 3 boosters in the house?

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This message was authored by: Highlinder

Re: House WiFi is down the boosters only have 2 green lights

Posted by a Superuser, not a Sky employee. Find out more

@Stan14 Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.


After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: jamesn123

Re: House WiFi is down the boosters only have 2 green lights

Posted by a Superuser, not a Sky employee. Find out more

@Stan14 

Is your main hub still working fine? If so try rebooting all boosters & your hub.

If that doesnt solve it you may need to re-pair them.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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