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Discussion topic: Broadband Slow

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This message was authored by: Babz2

Message posted on ‎03 Sep 2024 02:33 PM

Broadband Slow

My Sky Broadband is "working" but it's exceptionally slow on my mobile devices.

 

is there a fix for this issue?

 

your help is greatly appreciated.

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Avatar for Niki2
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This message was authored by: Niki2

Message posted on ‎03 Sep 2024 02:57 PM

Re: Broadband Slow

I've checked mine and apparently there's an outage and they're working their best to fix it within 48 hours . They should have notified us first. Ive been using my data since morning I don't even know if it's almost finished or not 🤦🏼‍♀️

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎03 Sep 2024 03:04 PM

Re: Broadband Slow

Posted by a Superuser, not a Sky employee. Find out more

@Babz2black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: jamesn123

Message posted on ‎03 Sep 2024 04:51 PM

Re: Broadband Slow

Posted by a Superuser, not a Sky employee. Find out more

Hi @Babz2 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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