High Latency and packet loss RL

[Jglo1234]

Hello,

I am a fairly recent broadband customer with Sky, all previous addresses were Virgin lines. 

When installed I had no issue with the service and for most connected devices the service is running as expected (70mb) except for my PS5. More specifically when playing a particular game online (Rocket Leauge - where latency above 60-80 makes it unplayable). 

I had been able to play this will good Latency since early March, but two weekends ago I started seeing 350 - 800ms latency and the disconnect error for my network. No changes to setup during this time, interestingly it did recently have a new update for a new game season. 

Connected via eth, all internet speed checks are showing 60-70 mb and no connection errors so my guess would be an issue occurring somewhere after my router in the chain.

I have seen some articles mention routing issues? but I am unsure how I can validate this or how I would deal with Sky about this issue. 

Any advice or ideas are much appreciated. 

thanks, James

[jamesn123]

@Jglo1234 

Is it just rocket league or other games too?

Can you post your router stats

[Jglo1234]

 

Hi James,

I dont really play online on other games so hard to say, I haven't had any issue with Elden Ring Co-op or 1v1. 

stats attached 

[Jglo1234]

@jamesn123  See my last post 

[mae-3]

@Jglo1234 

The router stats show a broadband line at maximum speed for the service of 80/20Mbps with raised noise—margin showing that higher rates could be achieved. So, the issue is more complex than just a line fault.

Likely routing issues and possibly distance with re-routing traffic but some countries would create that latency of above 80ms.

Are you playing a game worldwide or just locally in the UK? If worldwide, the latency of 80ms say the USA would apply naturally...

[Jglo1234]

@mae-3 

I currently have online set to EU region servers to try elminate as much as possible

[Chrisee]

@Jglo1234 your stats show you only use wifi and playing any on line game over wifi is not recommended as the wifi signal is liable to be affected by interferencecwhich can causes packet loss and high levels of jitter.

While your problem could be caused by a routing issue it is sensible to rule out issues in your home network. Can you connect your console by erhernet or is a system like powerline adapters that use the mains wiring to carry data?