0

Discussion topic: Router not connecting to samsung tv

Reply
This message was authored by Anonymous This message was authored by: Anonymous

Router not connecting to samsung tv

I've just moved from BT to Sky and my new router won't connect to my Samsung tv

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Router not connecting to samsung tv

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous  Have you totally powered off the TV and taken it out of the wall to see if it will connect after re-starting? Sometimes the forum has found re-setting the TV back to factory also helps to enable you to connect it to the Wi-Fi.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: Router not connecting to samsung tv

Issue resolved,  switched all off.  Reset network on TV and pressed WMS button on router. Now connected but still no dialling tone on phone. 

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Router not connecting to samsung tv

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

 Now connected but still no dialling tone on phone. 


If you have a Sky Broadband Hub with a green Voice LED on it, the only phone socket which will work is the one on the back of the Hub itself: a master Openreach socket and any internal extensions cannot function as there's no longer any PSTN service at the address.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion