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Discussion topic: New Router won’t connect to mini boxes

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This message was authored by Charmarcole This message was authored by: Charmarcole

New Router won’t connect to mini boxes

Just got new Sky Q router , connects to main box , but can't get it connected to the mini boxes , my kids are losing their minds , phoned CS going to send engineer but not till the 19th can't wait that long 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: New Router won’t connect to mini boxes

Posted by a Superuser, not a Sky employee. Find out more

@Charmarcole when connecting Q tv boxes to a new Sky hub follow the steps here https://www.sky.com/help/articles/setting-up-sky-q-connect-to-sky-hub but start with the Q box closest to the hub and work out and use the wps button on the nearest Q box that is already connected rather than back to the hub each time. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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