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Discussion topic: Hi there our WiFi signal is unstable frequently.. Across Tvs, laptops, Google home.

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This message was authored by Kidd1 This message was authored by: Kidd1

Hi there our WiFi signal is unstable frequently.. Across Tvs, laptops, Google home.

Hi there our WiFi is incredibly unstable. Google homes, our Tvs and especially when on teams calls on work laptop. Not great at all. We'd like this investigated please. 

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This message was authored by Gareth832 This message was authored by: Gareth832

Re: Hi there our WiFi signal is unstable frequently.. Across Tvs, laptops, Google home.

Mine also cant get it atall in the back room we got aecurity camaras out back theres no chance
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hi there our WiFi signal is unstable frequently.. Across Tvs, laptops, Google home.

Posted by a Superuser, not a Sky employee. Find out more

@Kidd1 @Gareth832 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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