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Discussion topic: Unable to get good wifi signal upstairs

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This message was authored by Wils1981 This message was authored by: Wils1981

Unable to get good wifi signal upstairs

My daughter has just changed bedrooms and she has little or no signal often from her new bedroom. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Unable to get good wifi signal upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Wils1981 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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