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Discussion topic: Hi, our broadband keeps dropping in and out. It’s now happened for 2 to 3 days.

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Corby2-
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This message was authored by Corby2- This message was authored by: Corby2-

Hi, our broadband keeps dropping in and out. It’s now happened for 2 to 3 days.

‎06 Nov 2024 05:59 PM


can someone get in touch with me? I broadband keeps dropping out which turns the telly off and also my other half works from home for Lloyd bank and it's crucial that she has her connection for work.

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Hi, our broadband keeps dropping in and out. It’s now happened for 2 to 3 days.

‎06 Nov 2024 06:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Corby2- you are not talking to Sky by posting in the forum. You can call Sky or if you would like help from forum mrmbers if you have a black hub post your connection stats Find your Sky Broadband router statistics

 

Unfortunately the fact your partner uses the connection to work from home does not increase the priority.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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