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Discussion topic: Hi, can you please help...

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Avatar for Rustysteele
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This message was authored by: Rustysteele

Message posted on ‎07 Sep 2025 02:55 PM

Hi, can you please help...

Hi, can somebody help please. My hub is not working properly, its showing 4 green lights, the 5HZ has a very weak signal but the 2.4HZ doesn't work at all...
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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎10 Sep 2025 10:44 AM

Re: Hi, can you please help...

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rustysteele 

Do you have your WiFi bands split to show the bands individually? If so I would try syncing them again to see if it improves the situation first.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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