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Discussion topic: Hi am new to this but i am in receipt of universal credits duevto poor health can you get a discount

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This message was authored by: Dianne11

Hi am new to this but i am in receipt of universal credits duevto poor health can you get a discount

Hi

I am new to this but heard I may beable to get a discount with being on UC due to health problems. Could somebody please advise if this is true and do I need to ring Sky up.

Thankyou

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This message was authored by: mae-3

Re: Hi am new to this but i am in receipt of universal credits duevto poor health can you get a disc

@Dianne11 

 

Sky and other ISPs offer a social tariff which is pegged at 35Mbps for Sky but BT does a better deal so look carefully for the right social tariff price and speed.

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This message was authored by: TimmyBGood

Re: Hi am new to this but i am in receipt of universal credits duevto poor health can you get a disc

Posted by a Superuser, not a Sky employee. Find out more

@Dianne11 

 

https://www.sky.com/help/articles/sky-social-tariff 

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This message was authored by: Daniel0210

Re: Hi am new to this but i am in receipt of universal credits duevto poor health can you get a disc

Posted by a Superuser, not a Sky employee. Find out more

@Dianne11 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff lasts 18 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: mae-3

Re: Hi am new to this but i am in receipt of universal credits duevto poor health can you get a disc

@Dianne11 

 

For a list of ISPs that offer social tariffs with prices see:-

 

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-... 

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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