Discussion topic: Hi I’m waiting on my sky delivery and broadband to be installed but and was asked to download the sk

This message was authored by: Mark119 · ‎02 Dec 2023

Hi

I am waiting for my sky and broadband to be installed and was asked to download the sky app so that I could confirm my contract details I have downloaded the app but it won't let me sign into it ...I'm worried that I can not sign my contract and my delivery is late or cancelled...anyone any ideas as to how I can resolve this issue or do I need to call sky

This message was authored by: MarkGoldsmith · ‎02 Dec 2023

also depending what services you have subscribed there may not be anything to sign.

if you have purchased Sky glass for instance and are taking it via a payment plan, then there is an agreement that must be signed.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎02 Dec 2023

Can you login via a web browser at https://www.sky.com/mysky ?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎02 Dec 2023

also depending what services you have subscribed there may not be anything to sign.

if you have purchased Sky glass for instance and are taking it via a payment plan, then there is an agreement that must be signed.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Hi I’m waiting on my sky delivery and broadband to be installed but and was asked to download the sk

Hi I’m waiting on my sky delivery and broadband to be installed but and was asked to download the sk

Re: Hi I’m waiting on my sky delivery and broadband to be installed but and was asked to download th

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Re: Hi I’m waiting on my sky delivery and broadband to be installed but and was asked to download th

Re: Hi I’m waiting on my sky delivery and broadband to be installed but and was asked to download th

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