Discussion topic: Hi All . I am constantly having to reset my broadband on my sky q box. It is constantly losing conne

This message was authored by: nicke123 · ‎30 Dec 2023

Constantly losing connectivity on my sky q box. Everything else in the house is fine its just tge sky q box. I have fibre broadband which is fast. Help please.

This message was authored by: Chrisee · ‎31 Dec 2023

@nicke123 you can check the speed your Q box is connected at by running the Network test in the Get Help menu of the Netflix app.

If the connection between the hub and the Q box is poor you maybe able to improve it by making sure both units are out in the open not in cupboards or under or behind other kit. However is that doesnt help ive Sky a call after the holiday as they can supply a booster to mount midway between the hub and the Q box or send an engineer out to test the system .

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Hi All . I am constantly having to reset my broadband on my sky q box. It is constantly losing conne

Hi All . I am constantly having to reset my broadband on my sky q box. It is constantly losing conne

All Replies

Re: Hi All . I am constantly having to reset my broadband on my sky q box. It is constantly losing c

Was this discussion not helpful?

Search Sky Community

Start a new discussion